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March 4, 2015


Reno Pilot Project Successful

CARSON CITY – The Nevada Department of Motor Vehicles is now offering appointments at its branch offices in Carson City and Reno. 

The appointment system was introduced in Carson City February 15 following a successful pilot at the Reno office in November and December.

“We are extremely pleased to offer DMV appointments to the citizens of Nevada,” said DMV Director Terri L. Albertson. “This system is a major enhancement to our customer service and has proven popular.”

Motorists can make an appointment up to 30 days in advance on the department’s website, Appointment times are available from 9 a.m. to 3 p.m. Monday through Friday and, at the Reno office, 9 a.m. to 2 p.m. on Saturdays.

The appointment capability is an enhancement to the DMV’s existing Dash Pass lobby management system. Walk-in customers are checked-in using their cell phone number and Dash Pass sends status updates via text or phone call.

The department is currently refining the appointment system and plans to deploy it in Las Vegas in the near future.

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