Contact: Kevin R. Malone
1399 American Pacific Dr.
Henderson, NV 89014
Office: (702) 486-1311
Pager: (702) 598-8926
FOR IMMEDIATE RELEASE May 2, 2000
NEWS FROM: Motor Vehicle Field Services 00-154
DMV&PS Asks Customers to Use Mail Services
Remodel of West Carey Office Creates Long Waits at Other Branches
The Nevada Department of Motor Vehicles and Public Safety is asking motorists to use the mail for registration and drivers license renewals while the branch office on West Carey Ave. is closed for remodeling.
"Approximately 30 to 35 percent of the customers standing in line at DMV offices could use the mail instead," says Motor Vehicles Deputy Director Ginny Lewis. "Registration renewals are being processed within their target time of three to five days. Backlogs in this program were eliminated in January and it has been running smoothly since then."
Another alternative is to use the drop boxes at the West Flamingo and East Sahara offices. In addition, motorists can use the mail for other DMV business such as address changes and special license plate applications.
DMV&PS recently added Saturday service at its Henderson location. Office hours at the Flamingo, Sahara and Henderson branches are now 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday.
The West Carey office closed this past Friday for a $158,000 remodeling. Its staff has been temporarily reassigned to other branches; however, wait times will be longer than usual during the remodel. The Carey office will reopen on Monday, May 22nd. The remodeling includes all new counters and new paint, tile, carpeting and customer seating.
DMV&PS is steadily working on other alternatives for Nevada motorists. A pilot program to renew vehicle registrations at smog check stations has been a success and will soon be expanded. Motorists will be able to renew both registrations and drivers licenses on the telephone and the Internet as soon as testing is completed in a few weeks.
New alternate services will also include a Fax-on-Demand telephone system for common forms. Internet users can already obtain most common forms and basic DMV information on the department's Internet site at http://www.state.nv.us/dmv_ps/