Motor Carrier
Customer Satisfaction Survey

1.  How satisfied were you with Motor Carrier overall?
 

Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied

2.   Which Motor Carrier Office are you closest to?
 

Carson City	Elko	Ely	N Las Vegas	Reno	Sparks	Winnemucca

3.  Please indicate your agreement or disagreement with the following statements:
 

	Agree Strongly	Agree Somewhat	Neutral	Disagree Somewhat	Disagree Strongly
a. The site explained the Registration/Application/Filing process thoroughly
b. The site clearly explained all material I needed to process my Application/Tax Report
c. The site answered all my Motor Carrier related questions
d. For personal service, the staff was easy to reach when needed
e. The staff was responsive to my concerns and questions
f. The staff was knowledgeable
g. I received responses in a timely manner
h. The License/Fuel Tax application was easy to complete
i. The Tax Report was easy to complete
j. I was pleased with the processing of my application/registration/tax report

4.  In the space below, please enter any comments or suggestions you may have. If you would like Motor Carrier personnel to contact you, please add your name and number in the space provided.

Thank you for your participation!